Terms & Conditions

Effective September 1, 2025


By purchasing or using services from Compelling Resumes (owned and operated by Eve Ruth), you agree to the following terms. Please read carefully before booking, purchasing, or submitting payment.

1. Scope of Services

  • Done-for-You (DFY) Packages: Custom resume and branding projects delivered as Microsoft Word files, tailored to the documents you purchase and the career targets you provide.

  • The Resume Critique: A 15–20 minute personalized video review of your resume, highlighting strengths, weaknesses, and opportunities. Critiques provide guidance, not rewrites.

2. Delivery Timelines

  • DFY projects: Initial drafts are delivered within 10–14 business days after the scheduled strategy call or receipt of a completed questionnaire, unless otherwise quoted. Timelines pause if additional information is required.

  • Resume Critiques: Typically delivered within 5 business days after purchase and resume submission. Actual delivery timelines may vary depending on my workload, vacation schedule, and the completeness of information provided. I will confirm your timeline upon receipt of your resume and questionnaire.

All timelines are subject to force majeure (events beyond my control such as illness, outages, or emergencies).

3. Service Expiration

All services and products must be scheduled and completed within 12 months of purchase. Any unused services after that time are forfeited without refund. This policy applies to all offerings, including Done-for-You packages, Resume Critiques, and any future products.

All timelines are subject to force majeure (events beyond my control such as illness, outages, or emergencies).

4. Client Responsibilities

  • Provide accurate and complete information regarding your career history, goals, and targets.

  • Respond promptly to requests for clarification.

  • Understand that revisions are included only where specified (DFY = 30-day revision window; Critiques = no revisions).

5. Payment & Refund Policy

  • Payment is required in full before work begins.

  • All payments are non-refundable. These services involve substantial time, expertise, and personalization that begin immediately after purchase.

  • Missed or repeatedly cancelled DFY consultations may result in additional fees or conversion to a questionnaire-only process, as outlined in your contract.

6. No Guarantee of Employment

I do not guarantee interviews, job offers, or employment outcomes. The documents and critiques provided are tools to support your search, but results depend on many factors outside my control.

7. Electronic Files & Compatibility

Documents are delivered in Microsoft Word format (with PDFs provided at completion for DFY projects). Formatting may vary across devices and systems. Technical support is not included.

8. Intellectual Property & Publication

  • You are responsible for final proofreading and approval of all documents.

  • With your consent, anonymized versions of documents may be used in articles, books, or my portfolio. All identifying details will be changed.

9. Confidentiality

All client information, conversations, and materials are kept confidential and not shared, except with contracted team members bound by confidentiality agreements.

10. Email & Marketing

  • Service-related communication is required for project delivery.

  • You may also choose to join my mailing list for updates, resources, and offers. Marketing emails are optional and can be unsubscribed from at any time.

11. Governing Law

These Terms are governed by the laws of Washington state.

By purchasing or submitting payment, you acknowledge that you have read, understood, and agree to these Terms & Conditions.